Frequently Asked Questions

1. The "Crisis" Phase (Immediate Concerns)

Can you delete a negative review or news article?

The Honest Answer: Generally, you cannot "delete" content unless it violates a platform's Terms of Service (e.g., hate speech, fake reviews, or defamation). Instead, we focus on suppression-pushing negative results to page two or three of search engines where they are rarely seen.

How long does it take to see results?

ORM is a marathon, not a sprint. Minor issues might see improvement in 4-8 weeks, while deep-seated search engine changes can take 6-12 months.

Will the negative content ever come back?

Without ongoing maintenance and fresh positive content, old negatives can occasionally resurface.

2. The "Process" Phase (How It Works)

What is the difference between "Repair" and "Management"?

Repair is reactive (fixing a current mess), while Management is proactive (monitoring and building a "buffer" of positive content to protect against future attacks).

What strategies do you use?

SEO, content creation, social media optimization, and legal removal (if applicable).